Namecheap has been in business since 2000 and has over 10 million active domains registered. The website hosting plans cover most hosting types and include shared hosting and managed WordPress plans, as well as VPS (Virtual Private Server) plans, dedicated servers and private email hosting. All services are provided in English only.
Namecheap knows what’s popular with customers, so they provide the much-needed services: shared web hosting full packages, SSL certificates, WhoisGuard privacy, and plan options for WordPress hosting, VPS hosting, dedicated servers, shared hosting and reseller hosting , private email hosting, website builder or domain name registration. Namecheap also offers customers apps like the e-commerce marketplace or subscriptions, which are useful tools for managing your business. Your operating systems are protected by the latest firewalls.
Their hosting plans come with a variety of management tools to help customers get the right hosting experience. The prices they offer are very competitive. Take shared web hosting services, for example. These come with three plans available (Stellar, Stellar Plus, Stellar Business). The plans are loaded with various features and tools to help you manage your business. Such a list of facilities always increases the number of customers. Some of the features available are: backups (twice a week); unmeasured bandwidth; unlimited parked domains; Webmail; SPF; SMTP, POP3, IMAP; PHPMyAdmin; Virus scanner; Google Apps; Resource use; Google Analytics Compatible; Softaculous Script Installer and so on.
The reseller hosting plans are available in three packages. Compared to HostGator or GreenGeeks, Namecheap has a cheaper deal. As mentioned earlier, their prices are very competitive in the market and affordable for customers. Features available through this service are: unmeasured bandwidth, 14-day money-back guarantee, unlimited subdomains.
The dedicated servers have a motherboard that ranges from Dell PowerEdge R230 with Intel C236 chipset to Supermicro X11SSD-F. These servers can only be refunded within 7 days of purchasing the plan.
Namecheap has great customer service and a good knowledge base. They offer support via email, tickets, or live chat. A slight inconvenience here would be the fact that they don’t offer help over the phone.
Namecheap is an internationally known company that offers good prices and great benefits with its hosting solutions. However, the way customers get a refund can be confusing as it can vary from product to product. Their support system is good, except they don’t offer support over the phone. Loading speed issues have been recorded and such complaints from customers always prevent customers from looking at Namecheap as the solution to their needs. That said, Namecheap is a great company overall. It has a very compact set of features that customers can draw in and on top of that, they put a lot of effort into maintaining performance, support, and great service.